Jun 15, 20202 min readBetter Than NormalRecently, a colleague informed me that the law firm she works for is just waiting to “get back to normal.” I am not sure what that means....
Apr 14, 20201 min readIs Your Organization Remote Ready?NCAA cancels March Madness. Disneyland will close theme park. NBA suspends season. Cities are quarantining and companies are recommending...
Apr 12, 20201 min read Improving Student RetentionOrganizations spend thousands providing training resources and tools for their employees. As an IT trainer and technology support...
Apr 12, 20201 min readAnd Training for All In the late 1980s when I joined the legal industry in administrative support roles, most secretaries supported only one or two attorneys....
Apr 12, 20202 min read Training Affects the Bottom LineIt’s been almost 20 years since I first started using Microsoft Word in the legal environment. The firm for which I was employed...
